Cancellations & refunds

Effective September 16, 2026.

Seven days to try your membership

Request a full refund of your first DealDesk subscription payment within seven calendar days after that payment. Email andrew@dealdeskworks.com from your checkout email. Include your receipt number if available. No explanation is required.

This applies to the first payment for Broker or Team, including tax collected on that payment. Approved refunds go back to the original payment method; your bank determines when the credit appears. The membership ends when that refund is processed, and future renewals are canceled.

Cancel future renewals

Open the billing portal and sign in with your checkout email. Cancellation takes effect at the end of the current paid period, so you keep access until then. Cancel before your next renewal to avoid another charge. Contact support if you cannot access the portal.

Later payments

Renewal payments are normally non-refundable, and we do not provide prorated refunds for unused days. Contact us about duplicate charges, billing errors or failure to deliver the purchased service. This policy does not limit rights you may have under applicable law.

After membership ends

Access to the member library, updates and support ends with your membership. You may keep and use the versions you lawfully downloaded and the outputs you created, subject to the license in our terms.

Setup & support · Terms · Privacy · Refunds